Social Media ROI’s not hard to track, you’re just asking the wrong questions

[box style=”blue” text_align=”center”] A quick note: I was recently published in 2 books by Tea Silvestre of Story Bistro. One is free on Amazon today: – 30 Ways to Bloom Your Online Relationships – Butter and Beast: Inspirational Stories & Recipes to Feed the Entrepreneurial Mind, Body & Soul [/box] A pervasive myth among newbie social media managers […]

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What makes the Holidays so magical?

A light blue twinkle permeates my vision. A whoosh of air signals that I am no longer standing at the entrance to a “shuttle simulator” ride in Las Vegas’s Star Trek: The Experience. I’ve been transported to the USS Enterprise-D’s transporter room. Starfleet officers stare back at me, visibly relieved that I materialized in one piece. I am not hallucinating. I am not plastered. This is real life. To […]

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Bad small business social media is why we can’t have nice things

This month’s Word Carnival is all about Jekyll and Hyde business decisions. That is: perfectly valid yet diametrically opposed views of how businesses should conduct their day to day activities. My beef is with how most small businesses use social media. Experts say small businesses MUST be on Facebook, Twitter, Pinterest, LinkedIn, and on and on and on. Here’s […]

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Interchangeable vs Irreplaceable

I have a quirk that pisses a lot of people off: I hate the phone. Unless you’re my wife, you may not get a call back – ever. Sometimes even clients I like will get the cold-shoulder. I used to have a 10-minute bullshit limit on phone calls, now I’ve totally banned unplanned phone calls. This is a quirk […]

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