Why Colorado Consumer Health Initiative’s Obamacare Ads are Brilliant

There’s a lot of slut-shaming happening this week, over this:   I talk a lot about how controversy in marketing isn’t always a bad thing. Should you actively “court” controversy? For fuck’s sake: NO. Should you stand for whatever it is that you believe in, publicly? Abso-fuckin-lutely. There’s a slew of PR and marketing professionals who say […]

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Can You Hear Me Now? How to make sure you and your customers are speaking the same language (you probably aren’t)

I’m going to let you in on a guilty pleasure of mine: I love reading Urban Dictionary. Urban Dictionary is a place where everyday folks can go and make up a word or phrase, define it, and share it with the world. It’s a perfect barometer of how the internet savvy public views something. You […]

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Want Referrals? Get People To Hate You First.

This month’s Word Carnival topic features the wildly talented carnies tackling the ins-and-outs and ups-and-downs of referrals. To be honest, it was easier for me to write about time travel and my friend’s death than to wax philosophical about referrals. The whole premise of a referral is so… personal. I mean, it’s almost like me […]

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