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Steal This · Class

Negotiation and Conflict Management

A Freelancer’s Guide.

The two skills that decide whether freelancing pays: negotiation and conflict management. Set your rate, ask better questions, and handle conflict without dread.

Negotiation and Conflict Management – A Freelancer’s Guide
$179one time
Yours for good. No subscription.
First class free with code STEALTHIS. Claim it →
  • 12 video lessons, watch in any order
  • A class project you can apply to real work
  • Lifetime access — including future updates
  • Works on phone, tablet, or laptop

What this class is

Do you often end up holding the short end of the stick with your clients? Do you feel like you can't charge what you're worth without a mile of scope creep tagging along? Do you want to handle client conflict with confidence instead of dread?

This class covers the two most important skills you can learn as a freelancer: negotiation and conflict management. We'll cover how to set your rate, listen effectively, ask the right questions, and work through issues so you can handle any negotiation or conflict that comes your way.

What you’ll walk away with

  • 01

    Set your rate and hold it through the part where it gets uncomfortable.

  • 02

    Recognise scope creep early enough to name it.

  • 03

    Recover a negotiation that has already gone badly.

  • 04

    Answer a tough question without conceding the deal.

Everything in the class

12 lessons plus a class project, start to finish.

  • 01Intro to Freelancer’s Guide to Negotiation and Conflict Management
  • 02Negotiation Basics
  • 03How To Win Negotiations
  • 04How To Lose Negotiations
  • 05How To Recover From Negotiation Problems
  • 06How To Scope Negotiations
  • 07Common Points of Business Conflict
  • 08Understanding Scope Creep
  • 09Setting Your Rate
  • 10Handling Tough Questions
  • 11Negotiation and Body Language
  • 12Recap
  • 13Class Project: Your Negotiation FrameworkSubmitted in the classroom and reviewed.Project

Who’s teaching this

Nick Armstrong
Nick Armstrong

I'm the Geek-in-Chief of WTF Marketing. I've rebuilt profitability for a mom-and-pop shop that was $60K in operational debt and helped a client generate $200K+ on a single product through better strategy. I'm also the Executive Director of Howdy Neighbor Events, a 501(c)(3) driving $1M+ in projected annual economic impact for Fort Collins.

More about Nick
This class
$179one time
First class free with code STEALTHIS. Claim it →
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Negotiation and Conflict Management$179

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