Negotiation and Conflict Management
A Freelancer’s Guide.
The two skills that decide whether freelancing pays: negotiation and conflict management. Set your rate, ask better questions, and handle conflict without dread.

- 12 video lessons, watch in any order
- A class project you can apply to real work
- Lifetime access — including future updates
- Works on phone, tablet, or laptop
What this class is
Do you often end up holding the short end of the stick with your clients? Do you feel like you can't charge what you're worth without a mile of scope creep tagging along? Do you want to handle client conflict with confidence instead of dread?
This class covers the two most important skills you can learn as a freelancer: negotiation and conflict management. We'll cover how to set your rate, listen effectively, ask the right questions, and work through issues so you can handle any negotiation or conflict that comes your way.
What you’ll walk away with
- 01
Set your rate and hold it through the part where it gets uncomfortable.
- 02
Recognise scope creep early enough to name it.
- 03
Recover a negotiation that has already gone badly.
- 04
Answer a tough question without conceding the deal.
Everything in the class
12 lessons plus a class project, start to finish.
- 01Intro to Freelancer’s Guide to Negotiation and Conflict Management
- 02Negotiation Basics
- 03How To Win Negotiations
- 04How To Lose Negotiations
- 05How To Recover From Negotiation Problems
- 06How To Scope Negotiations
- 07Common Points of Business Conflict
- 08Understanding Scope Creep
- 09Setting Your Rate
- 10Handling Tough Questions
- 11Negotiation and Body Language
- 12Recap
- 13Class Project: Your Negotiation FrameworkSubmitted in the classroom and reviewed.Project
Who’s teaching this

I'm the Geek-in-Chief of WTF Marketing. I've rebuilt profitability for a mom-and-pop shop that was $60K in operational debt and helped a client generate $200K+ on a single product through better strategy. I'm also the Executive Director of Howdy Neighbor Events, a 501(c)(3) driving $1M+ in projected annual economic impact for Fort Collins.
More about NickCoached support puts a real person on your actual work. $297 once. Three sessions, six months to use them.
Add coached supportEnroll
A short form and a payment is all that's standing between you and your new skills.
Already enrolled? Log in to your class.
More in the Steal This library
74% of Americans fear public speaking. More than fear death. Pick a topic, build the deck, and deliver a confident 5-minute talk on five…
See the class$199Name your brand, products, and services in about 10 minutes, no domain purchases required. Includes the Dum Dum Sucker Test for stress-testing a name…
See the class$199The difference between marketing, PR, and branding, and how to build story-driven content that earns attention instead of stealing it.
See the class$149
