Bad small business social media is why we can’t have nice things

This month’s Word Carnival is all about Jekyll and Hyde business decisions. That is: perfectly valid yet diametrically opposed views of how businesses should conduct their day to day activities. My beef is with how most small businesses use social media. Experts say small businesses MUST be on Facebook, Twitter, Pinterest, LinkedIn, and on and on and on. Here’s […]

Read More

Interchangeable vs Irreplaceable

I have a quirk that pisses a lot of people off: I hate the phone. Unless you’re my wife, you may not get a call back – ever. Sometimes even clients I like will get the cold-shoulder. I used to have a 10-minute bullshit limit on phone calls, now I’ve totally banned unplanned phone calls. This is a quirk […]

Read More